acg67's Privacy Policy
This policy clearly sets out how acg67 handles the collection, use, and protection of your personal information in a responsible manner.
This privacy policy applies to all users of the acg67 platform. By registering on our site or using our services, you are considered to have accepted the terms of this policy. Please read it carefully.
Introduction and Purpose of the Policy
acg67 is an online gaming platform operated for players in Bangladesh. We place the highest importance on our users' privacy. The purpose of this privacy policy is to inform you about what kinds of information we collect, why we collect it, how we use it, and how we keep that information safe.
By using our platform, you acknowledge that you have read this policy and agree to its terms. If you have any questions about anything, please contact our support team.
What Types of Information We Collect
2.1 Registration and Identity Information
When you create an account on acg67, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — only those aged 21 or above may register)
- Valid email address
- Mobile number
- Preferred username and password
2.2 Financial and Transaction Information
For deposits and withdrawals, we may collect the following payment information:
- bKash, Nagad, or Rocket account number
- Bank account details (for bank transfers)
- Transaction history and amounts
We never collect or ask for your payment PIN or password.
2.3 Technical and Automatically Collected Information
When you browse our platform, the following information may be recorded automatically:
- IP address
- Browser type and version
- Device type (mobile, tablet, desktop)
- Page visit time and duration
- Cookie and session data
Why and How We Use Your Information
acg67 uses the information collected for the following purposes:
- Account management: To create, maintain, and verify your account.
- Payment processing: To securely complete deposit and withdrawal transactions.
- Customer support: To resolve any issues or questions you may have.
- Security and fraud prevention: To detect and prevent unauthorized access and fraudulent activity.
- Platform improvement: To analyze usage patterns and further improve the user experience.
- Legal obligations: To comply with applicable laws and regulations.
- Ensuring responsible gaming: To monitor player behavior and identify potentially harmful patterns.
We do not sell your information to third parties. Information may be shared with specific partners only where necessary to provide services.
Information Sharing and Third Parties
acg67 follows a strict policy on sharing information. Limited information may be shared in the following circumstances:
4.1 Service Provider Partners
Transaction-related information necessary for payment processing may be shared with bKash, Nagad, Rocket, or banks. These partners are bound by their own privacy policies.
4.2 Legal Reasons
We may be legally required to disclose information in response to a court order, a valid request from a government authority, or other legal obligations.
4.3 Business Transfers
In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such a situation, we will notify you in advance.
Information Protection and Security Measures
acg67 employs industry-standard technical and administrative measures to protect your information. The key components of our security framework are:
- SSL Encryption: All data transmissions are encrypted via SSL/TLS technology so that third parties cannot read the information during transfer.
- Secure Password Storage: Passwords are never stored directly — only encrypted hashes are kept.
- Access Control: Only authorized staff have access to specific information.
- Regular Security Reviews: Regular audits are conducted to identify system vulnerabilities.
- Firewall and Intrusion Detection: Advanced technical barriers are in place to prevent unauthorized access.
In the event of a data breach, we will notify affected users as quickly as possible and take the necessary steps.
Cookie Usage Policy
The acg67 website uses cookies and similar tracking technologies. Cookies are small data files stored on your device.
6.1 Cookies We Use
- Essential cookies: For the basic functionality of the site, such as maintaining login sessions.
- Functional cookies: To remember your preferences and settings.
- Analytics cookies: To understand site usage patterns, which helps us improve our services.
6.2 Cookie Control
You can accept or reject cookies by changing your browser settings. Please note that disabling certain cookies may cause some site features to not work properly.
Data Retention Period
acg67 retains your personal information for as long as necessary or legally required. Specific guidelines are provided below:
- Active account information: for as long as the account remains active.
- Closed account information: a minimum of 5 years from the date of closure (as required by law).
- Financial transaction records: for an extended period as required by legal obligations.
- Support-related conversations: a minimum of 1 year after resolution.
Your Rights and Choices
As a user of the acg67 platform, you have the following rights:
8.1 Right to Access Information
You may request our support team to find out what information we hold about you.
8.2 Right to Correct Information
If there is any error in your stored information, you may request a correction. It is also our responsibility to maintain accurate information.
8.3 Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal obligations.
8.4 Right to Object to Processing
You may object to the processing of your information for specific purposes. We will review such requests as quickly as possible.
To exercise any of the above rights, email [email protected] or contact us via live chat.
Protection of Minors
acg67 strictly provides services only to those aged 21 or above. We do not knowingly collect any information from minors.
An age verification process is followed at the time of registration. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.
Policy Changes and Updates
acg67 reserves the right to amend this privacy policy as needed. For significant changes, we will notify you in the following ways:
- Via a notice published on the website.
- By sending a message to your registered email address.
- By displaying a notice at the time of login.
If you continue to use the platform after a policy change, it will be assumed that you agree to the updated policy.
Privacy Contact
If you have any questions, concerns, or information-related requests regarding this privacy policy, please contact our support team. acg67 provides support 7 days a week, 24 hours a day.
Your Information Is Our Responsibility
acg67 maintains a safe and reliable gaming environment with SSL encryption and fair play assured.